Our Airport Guardians team is based at Heathrow airport from the first to the last flight on all main school travel days.
Their role is to oversee the safe passage of arriving and departing students, to greet them from the coach chaperones, or assist the coach chaperones in gathering them together, depending on whether it is an arrival or departure day.
They are available to perform Unaccompanied Minor (UM) duties for younger travellers as needed, for a small additional fee.
Airport Guardians have rescued many situations over the years, including resolving lost passport and other document issues, changed and cancelled flights and overweight and lost luggage. We have regular contact with overseas parents who are always very reassured that we are there to look after their children.