Resources for Malvern parents and guardians
We organise both scheduled and non-scheduled transport for Malvern College. On main school travel days (beginning and end of term and half term and leave-out weekends) we run coaches to Paddington, Birmingham and Heathrow. Outside the scheduled coach and on non-school travel days we can organise taxis as needed. Please see the bottom of this page.
GTMatrix runs two coach routes for Malvern College: Birmingham Airport and London Paddington via Heathrow. The London coach stops at Oxford M40 Services, Woodstock Drive off Swakeley’s Road, Heathrow Airport Terminal 3, terminating at Bishop’s Bridge Road, Paddington.
Bookings are made on the school transport booking form.
The coach timetable and other information can be found on the school website Parent Hub here: https://www.malverncollege.org.uk/parent-hub/
Key school contacts for transport-related queries are
Late bookings can be made directly with GTMatrix by completing the booking form.
Coach stopping information (links are to What3Words unique references, GPS coordinates are in brackets):
The Heathrow coach stops at Terminal 2 while Terminal 3 is closed.
On arrival from school parents and guardians should park in short stay and go to coach stop 13 and 14 on Level 0 (https://w3w.co/rate.shots.sank
When departing back to school students should rendezvous in Terminal 2 Arrivals (https://w3w.co/remark.themes.buck 51.470071, -0.45068900) on the first floor. Please look out for the chaperone wearing a red GTMatrix uniform.
Contacting the Malvern team
Each school has a dedicated SMS number which is monitored by the chaperones on every travel day. Your son or daughter will receive an SMS message prior to travel to remind them of their booking. The chaperone will also send updates where helpful during the travel day to both parents and students.
The dedicated SMS ONLY number for Malvern is +44 7984 354855.
The SMS number receives incoming messages, however in order to keep the volume of messages to a manageable level, please only message if necessary.
You can call the main GTMatrix office number at any time on +44 20 3355 2858 and a member of the team will help you to find the information that you need.
We have a national network of trusted taxi & minibus suppliers and we are able to book non-scheduled transport for students and parents, all of which can be added to the school bill.
Approximate travel times and costs by taxi from Malvern are:
||Approx. travel time
|Gloucester Airport (private flights)
||2 hours 40 mins
||3 hours 30 mins
||1 hours 30 mins
|Hilton, Park Lane, Central London
NOTE: When travelling from school to the airport taxis will leave the following length of time before scheduled flight departure:
||Hours before flight departure
Important notes about taxi bookings:
We charge a premium over and above the taxi base price to cover the following:
- Booking with an approved supplier
- Pre-travel call to confirm details with supplier
- “Passenger On Board” call to supplier to ensure safe collection
- “Passenger Dropped Off” call to supplier to ensure safe arrival
- Communication with taxi company about original booking details
- Additional communication with taxi company as needed
- Payment of fare on your behalf
- Communication with school
- Communications with parent or guardian and student
- Admin to add journey cost to your school account
The premium is 18% per passenger which is added to the base cost of the taxi subject to a minimum charge of £45 per passenger.
Additional variable fees are:
- £45 per hour Unaccompanied Minor and other special services, e.g. accompanying student to a Covid test
Prices shown in the table above are for single occupancy inclusive of our premium, but do not include
- Additional passengers (18% of base fare each, min. charge £45 per additional passenger),
- Extra waiting time,
- Parking charges,
- Additional pick-up and drop-offs
- Congestion Charge
- Airport Guardians chaperones on non-main travel days
- Special services
- Vehicle upgrade
- Car valeting if needed
- Lost property retrieval or delivery
Fees may apply when amending a booking at the discretion of the supplier.
Cancellations made less than 72 hours before travel will be charged a £20 administration fee. For cancellations with less than 24 hours notice or no-shows, we reserve the right to charge the full fare.
Please book your journey using our booking form.