We plan to launch an Airport Guardians app in 2020 aimed at making Unaccompanied Minor bookings at Heathrow simple and quick.
Please ask us to send you the booking protocol for forwarding to your school’s international families. For every parent that books via the app we will donate £1 to the World Land Trust (https://www.worldlandtrust.org/), a global organisation dedicated to planting trees and reforestation. We hope this will be a small and lasting contribution to one of the key issues facing our world today.
Airport Guardians has a chaperone at each London Heathrow terminal on designated school travel days. This assignment is given to the same chaperone each travel day whenever possible, so children will see a familiar friendly face on arrival.
For departures, our chaperone will accompany UM’s throughout the check-in process and will wait with them until the flight is called, before handing them over to the airline staff. This process usually takes between two and three hours.
On arrival our chaperone will accept hand-over from the airline and sign for the UM before accompanying them from the arrivals hall to their waiting transport (optionally arranged by GTM). This process usually takes around one hour.
All GTMatrix chaperones are Enhanced DBS checked and part of our team.
Unaccompanied Minor chaperone services at all major UK airports are charged at £84 (£70 + VAT) outbound and £42 (£35 + VAT) inbound. Additional correspondence with airlines relating to UM service should not be necessary, however if we are required to call central reservations for example, this takes 10-15 minutes and is charged at an additional £18 (£15 + VAT).
Prior to the launch of our app please book UM services via our website: https://gtmatrix.net/unaccompanied-minors/. We can also look after onward and inbound travel.
We currently serve transport needs for parents attending 52 UK private schools and associated Guardianships.